Why is cPanel/WHM not loading?


There are two main reasons why cPanel/WHM isn’t loading that we’ve seen.

Brand New Server

If you just recently recieved your server, it could be that cPanel/WHM has not finished installing. It can take 60-90 minutes for cPanel/WHM to completely install.
In most cases you can watch the status of the install by logging into your server via SSH and running:

tail -f /var/log/cpanel-auto*

If it has been over 90 minutes and cPanel/WHM is still not loading, check out the other possibility below.

Firewall Settings

If you are unable to access your page, please make sure the firewall isn’t blocking the port. You can make sure this isn’t happening by running:

iptables -I INPUT -p tcp --dport 2086 -j ACCEPT && /etc/init.d/iptables save

If it still doesn’t load, try running:

iptables -F && /etc/init.d/iptables save
service cpanel restart

If you are still unable access it, please submit a support ticket via your control panel


Radhe Dhakad is Support Executive and Network Admin at RackBank Datacenters Pvt. Ltd.. He is our curious techie who loves experimenting on servers and likes to pen down whatever he explores new on server technology!

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