This Acceptable Use Policy governs the usage of RackBank® Services (“Services”). This Policy is incorporated by reference into each contract Rackbank® enters into with its Clients (individually called as “Client”) for the use of Services. In addition to this, AUP is incorporated by reference into Master Service Agreement.

This AUP is to help and protect the rights of Clients and their use of Services as per Indian governing law.


Unacceptable content or links such as Pirated software, Hacker programs or archives Warez sites or sites that promote any illegal activity or present content that may be damaging to RackBank servers or any other server on the internet are strictly prohibited. Links to such materials are also prohibited.

Legal adult content must be published in accordance of any applicable law or regulation

Commercial Advertising – Email

Spamming or sending unsolicited email from a RackBank® hosting server or using an email address or domain that is maintained on our machine as reference is STRICTLY prohibited. Misuse of System Resources, any attempt to undermine or cause harm to a server or our Client is strictly prohibited. This includes, but is not limited to: using programs that consume excessive CPU time; allowing the use of mail services, mail forwarding capabilities, or auto responders other than for the Customer’s own account; resale of disk space without an appropriate reseller agreement or resale or remote access to CGI scripts installed on our servers.

Operation of IRC servers or IRC bots on our servers will result in an immediate suspension of service.

Any amendment or modification of AUP is effective when so agreed in writing by the Parties.

Materials and Products

  1. We will exercise no control whatsoever over the content of the information passing through the network or on the Customer’s websites.

  2. Use of any information obtained by way of Rackbank® is at the Customer’s own risk, and we specifically deny any responsibility for the accuracy or quality of information obtained through our services.

  3. Connection speed represents the speed of connection to Rackbank® and does not represent guarantee of available end to end bandwidth. Rackbank® can only guarantee within its controlled network, availability of bandwidth to Customer’s subscribed Committed Information Rate. Any amendment or modification of AUP is effective when so agreed in writing by the Parties.