Why is cPanel/WHM not loading?

There are two main reasons why cPanel/WHM isn't loading that we've seen.

Brand New Server


If you just recently recieved your server, it could be that cPanel/WHM has not finished installing. It can take 60-90 minutes for cPanel/WHM to completely install.

In most cases you can watch the status of the install by logging into your server via SSH and running:

tail -f /var/log/cpanel-auto*


If it has been over 90 minutes and cPanel/WHM is still not loading, check out the other possibility below.


Firewall Settings


If you are unable to access your http://0.0.0.0:2086/ page, please make sure the firewall isn't blocking the port. You can make sure this isn't happening by running:


iptables -I INPUT -p tcp --dport 2086 -j ACCEPT && /etc/init.d/iptables save


If it still doesn't load, try running:

iptables -F && /etc/init.d/iptables save
service cpanel restart


If you are still unable access it, please submit a support ticket via your control panel

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